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# In every business function, at least 66% of McKinsey respondents reported no AI agent use in 2025
- URL: https://aiadoption.org/data/ai-agent-non-use-by-function/
- Published: 2026-10-19T16:14:11.000Z
- Updated: 2026-10-21T06:01:32.000Z
- Description: Even in knowledge management, the business function with the least non-use, 66% of McKinsey survey respondents reported no AI agent use in 2025. In manufacturing the share was 91%.
- Author: Manu
- Tags: Data, AI Adoption, AI Agents, #chart, #ai-index-2026, #hub-adoption, #topic-ai-agents

66%

of respondents reported no AI agent use in knowledge management, the lowest share of 11 functions (manufacturing: 91%)

No AI agent use

Knowledge management66%

IT69%

Manufacturing91%

## What the chart shows

Asked about AI agents in McKinsey’s 2025 State of AI survey, at least 66% of respondents reported no use at all in each of 11 business functions. The lowest shares were in knowledge management (66%), marketing and sales (68%) and IT (69%).

Non-use was highest in manufacturing (91%), supply chain and inventory management (88%), and risk and strategy and corporate finance (85% each). Between 1% and 5% per function said they planned to use agents within a year.

## Key numbers

| Measure                                             | Value |
| --------------------------------------------------- | ----- |
| Knowledge management                                | 66%   |
| Marketing and sales                                 | 68%   |
| IT                                                  | 69%   |
| Supply chain/inventory management                   | 88%   |
| Manufacturing                                       | 91%   |
| Knowledge management, planning to use within a year | 5%    |

## How to read it

- The published data has three of the seven answers in the report’s chart: don’t know, not at all, and planning to use within a year. Experimenting, piloting, scaling and fully scaled are not in the data.
- Shares of respondents to McKinsey’s State of AI survey (2025), not of companies.

**Source:** [McKinsey & Company Survey](https://aiadoption.org/sources/#mckinsey-state-of-ai), 2025, via the AI Index Report 2026 (Stanford HAI), figure 4.3.8: *Stage of AI agent use by business function, 2025*. Chart and text by AI Adoption.  
Numbers checked against the published data on 20 October 2026.  
[Download the data (CSV)](https://charts.aiadoption.org/ai-index/csv/ai-agent-non-use-by-function.csv?ref=aiadoption.org) · [Cite this chart](#source)