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# Organisations rating their AI incident response 'excellent' fell to 18% in 2025, from 28% in 2024
- URL: https://aiadoption.org/data/organisations-ai-incident-response-ratings/
- Published: 2026-10-19T17:07:49.000Z
- Updated: 2026-10-21T06:04:40.000Z
- Description: 18% of organisations rated their AI incident response excellent in 2025, down from 28%. Those rating it good fell from 39% to 24%, while 'satisfactory' rose from 19% to 32%.
- Author: Manu
- Tags: Data, AI Ethics, #chart, #ai-index-2026, #hub-ethics

18%

of organisations rated their response to AI incidents excellent in 2025, down from 28% in 2024

Rated their response excellent

202518%

202428%

## What the chart shows

In the AI Index and McKinsey survey, 18% of organisations rated their response to AI incidents as excellent in 2025, down from 28% in 2024\. The share rating it good fell from 39% to 24%.

Middling and poor ratings rose: ‘satisfactory’ went from 19% to 32%, ‘needs improvement’ from 13% to 21% and ‘insufficient’ from 2% to 5%. In all, 42% rated their response excellent or good in 2025, against 67% a year earlier.

## Key numbers

| Measure                 | Value |
| ----------------------- | ----- |
| Excellent, 2025         | 18%   |
| Excellent, 2024         | 28%   |
| Good, 2025              | 24%   |
| Good, 2024              | 39%   |
| Satisfactory, 2025      | 32%   |
| Needs improvement, 2025 | 21%   |

## How to read it

- Survey of business leaders by the AI Index and McKinsey & Company in 2024 and 2025, across several regions and industries; it has no respondents from China.
- Ratings are the respondents’ own assessment. The survey uses the OECD definition of an AI incident: an event in which the development, use or malfunction of an AI system leads to harm to people, critical infrastructure, rights, property, communities or the environment.
- ‘Unknown’ (0% in both years) is not shown.

**Source:** [McKinsey & Company Survey](https://aiadoption.org/sources/#mckinsey-state-of-ai), 2025, via the AI Index Report 2026 (Stanford HAI), figure 3.3.4: *Organizations' response to AI incidents*. Chart and text by AI Adoption.  
Numbers checked against the published data on 20 October 2026.  
[Download the data (CSV)](https://charts.aiadoption.org/ai-index/csv/organisations-ai-incident-response-ratings.csv?ref=aiadoption.org) · [Cite this chart](#source)